Ordering Info
I’m excited for you to join the DGN Family!! If you’re considering a Custom Guitar or Amp Build here’s what you need to know.
I revamped my deposit and payment structure to make starting the process easier than ever. Im always willing to work with my clients to turn the gear of their dreams into a reality. Don't hesitate to reach out with any questions about the build or payment process.
Deposits for Custom Guitar and Amp Builds are approximately 1/3 of the base price. Check the individual product pages for the deposit required for each model. Any upcharges and additions will be added to the remaining balance. There are 2 options for completing final payment on your build.
1 - The remaining balance including any upcharges and additions will be invoiced upon completion and prior to the shipment of your custom build. 2 - Split your remaining balance including any upcharges and additions into 2-3 payments to be made during the build process. The payment schedule depends on the estimated build time and final pricing. After your initial deposit is made, I will contact you within 1-2 business days to confirm your order. An invoice with the final total for your build including any upcharges and additions and will be emailed to you within 1 week. Current Build Times (Updated Fall '23):
Kalos Simple Models4-6 Months
Epoch6-8 Months
Kalos Full Hollow, Terrapin10-12 Months
DGN Tube Amplifiers 2-3 Months Please note, I do my very best to stick to the quoted build times but sometimes life gets in the way. The build times listed above are estimates and could be longer due to any unforseen circustances that may arise. The not so fun, but unfortuantely necessary fine print.... Custom build deposits are Non Refundable. Once your deposit is paid, the process starts and parts/materials are ordered. Furthermore, due to the highly custom nature of my guitars, all custom build sales are final. I do my very best to create every single instrument that leaves the shop to the highest standard. I stand behind my work 100% and if something does arise, I will absolutely take care of it and make it right.